RESEARCH ARTICLE


Job Satisfaction as a Mediator for the Influence of Transformational Leadership and Organizational Culture on Organizational Citizenship Behavior



Neil Aldrin1, *, Kuncono Teguh Yunanto2
1 Bhayangkara Jakarta Raya University, Faculty of Psychology, Jakarta, Indonesia
2 Persada Indonesia University YAI, Faculty of Psychology, Jakarta, Indonesia


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Creative Commons License
© 2019 Aldrin and Yunanto.

open-access license: This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International Public License (CC-BY 4.0), a copy of which is available at: https://creativecommons.org/licenses/by/4.0/legalcode. This license permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

* Address correspondence to this author at the Bhayangkara Jakarta Raya University, Faculty of Psychology, Jakarta, Indonesia;
E-mail: neil.aldrin@dsn.ubharajaya.ac.id


Abstract

Background:

This study aims to explore the effect of transformational leadership and organizational culture on organizational citizenship behavior and see whether job satisfaction functions as a good mediator

Methods:

By using a quantitative approach, the data collection tool uses a psychological scale, the research respondents (N = 232) are employees and leaders of one company.

Results:

The results of the study show that job satisfaction functions as a mediator of the influence of transformational leadership and organizational culture on organizational citizenship behavior.

Conclusion:

By applying transformational leadership style accompanied by building a good organizational culture the organization has strong capital to foster employee organizational citizenship behaviour. This study also provides empirical evidence of the influence of these two variables on organizational citizenship behaviour through job satisfaction.

Keywords: Job satisfaction, Transformational leadership, Organizational culture, Organizational citizenship behaviour, Human resources, Unemployment.