New innovative ways to increase the capacity of motorways in the UK, without the need for substantial landtake
and construction, are currently being developed by the Highways Agency (HA). One of these methods is Hard
Shoulder Running (HSR), piloted on the M42 from late 2006. Based on interviews and content analysis of media reports,
conducted before the piloting of the M42 scheme, this paper outlines the strengths and limitations of HSR as viewed by
UK stakeholders. The paper considers the potential impact of the portrayal of HSR in the media, and discusses the informational
requirements of UK drivers, paying attention to attitudes and behavior. It is concluded that there are a number of
potential limitations to HSR, but relatively few reasons why HSR cannot potentially become successful and acceptable in
the UK, as long as the correct level of information and driver education is provided.