Rank |
R.I. |
Problems |
1 |
0.66 |
Lack of contract knowledge for establishing legal and factual grounds |
2 |
0.60 |
Unavailability of records to assess potential recoveries |
3 |
0.58 |
Insufficient skilled staffs to assess claims |
4 |
0.54 |
No standard formula for evaluating impacts and calculating damages |
5 |
0.53 |
Inadequate time to perform examination due to high workload |
6 |
0.52 |
Unrealistic formula used for calculating damages |
7 |
0.51 |
Unclear procedures in claim examination |
8 |
0.48 |
Unclear assigned person to evaluation of recovery amount |
9 |
0.41 |
Poor communication for gathering required information |