| To What Degree are You Satisfied with: | Very Dissatisfied | Dissatisfied | Neither Dissatisfied, Nor Satisfied | Satisfied | Very Satisfied | - |
|---|---|---|---|---|---|---|
| - | % | % | % | % | % | n |
| Response by dentist in case of emergency | - | - | 4 | 15 | 81 | 100 |
| Behaviour of personnel who conducted first clinical examination | - | - | 6 | 13 | 81 | 100 |
| Interest shown by dentist and information giving to patient during treatment | - | 1 | 6 | 15 | 78 | 100 |
| Treatment outcome (aesthetic and functional) | 1 | - | 2 | 23 | 74 | 100 |
| Overall satisfaction with the Orthodontic Clinic | 2 | - | 5 | 41 | 52 | 100 |
| Cost (patient fees) of orthodontic treatment | 1 | 3 | 12 | 31 | 53 | 100 |
| Easiness of arranging appointment for first clinical examination | - | 3 | 12 | 35 | 50 | 100 |
| Opening days and hours of clinic | 4 | 6 | 18 | 29 | 43 | 100 |
| Total duration of orthodontic treatment | 4 | 8 | 17 | 36 | 35 | 100 |
| Waiting time from first clinical examination until start of treatment | 3 | 6 | 26 | 35 | 30 | 100 |
| Waiting room environment | 4 | 11 | 25 | 30 | 30 | 100 |