Table 1: Feature of user customization and related criteria.

Key Criteria Ranking Yes No
Rank No. (%) No. (%) No. (%)
Customizing Definitions Goals 1 33 (78.6%) 42 (100%) 0
Objectives 2 19 (45.2%) 42 (100%) 0
Metrics 4 15 (35.7%) 42 (100%) 0
End targets 1 10 (23.8%) 41 (97.6%) 1 (2.4%)
calculations 3 12 (28.6%) 40 (97.5%) 2 (4.8%)
Correlation among metrics 1 16 (38.1%) 42 (100%) 0
Categorization Restricted access to specific metrics by different users 1 17 (40.5%) 40 (95.2%) 2 (4.8%)
Assigning a group of users to a group of dashboards 1 10 (23.8%) 37(88.1%) 5 (11.9%)
Feedback Attach comments to metrics 1 15 (35.7%) 35(83.3%) 7 (16.7%)
Discussion forum among users 5 22 (52.4%) 33 (78.6%) 9 (21.4%)