Table 6: Feature of alerting and related criteria.

Key Criteria Ranking Yes No
Rank No. (%) No. (%) No. (%)
Customizing and managing the alerts Defining the alerts 1 33 (78.6%) 42 (100%) 0
Highlighting by color coding for unexpected values 2 20 (47.6%) 38 (90.5%) 4 (9.5%)
Determining the timing of alerts 1 15 (35.7%) 39 (92.9%) 3 (7.1%)
Placing the alerts in context 1 16 (38.1%) 42 (100%) 0
Delivering alerts through Dashboard website 1 15 (35.7%) 41 (97.6%) 1 (2.4%)
Email 1 15 (35.7%) 39 (92.9%) 3 (7.1%)
pager 3 13 (31%) 42 (100%) 0
Cell phone 1 18 (42.9%) 33 (78.6%) 9 (21.4%)
Showing the next step to do 1 11 (26.2%) 40 (95.2%) 2 (4.8%)
Explaining the problem using text 1 20 (47.6%) 41 (97.6%) 1 (2.4%)