Table 1: Schedule of critical incidents.

Time Interval Periods Key Events Organisational Structure
2005 - 2006      - Churches Together initiative and endorsements
     - Wall displays of Christian literature
     - Referrals from local community contacts/donors in city centre (n=25)incl. one supermarket
     - Evangelical church led Volunteers (n:16) and Trustees recruitment with start-up grants (£6k)
     - City Church basement premises secured
     - Co-managers appointed 2 days per week
New charity
- with new group of 10-15 volunteers
- home based meetings and skittle alley socials
2010 - 2011      - First mid-term strategy
     - Annual business plan
     - Chair’s leadership ‘Reflections’ review
     - Register of c.40 plus partner agencies
     - Publicity stand and formal presentations
     - Local authority service agreements (declined)
     - Single reception image for shared resources
Limited company
     - 10 Directors, with separate manager and administrator, and offsite committee and ‘Homelessness’ charities’ meetings
     - 30-40 volunteers
2015 - 2016      - Annual General and Board Meetings in Roman Catholic and Vineyard churches
     - Staff and volunteers teams (n=90)
     - Independent audit and £40k income
     - First external research commissions
     - Regular corporate contributions include 3 supermarkets
     - C.60 partners and fundraisers
     - 70% plus referrals from district wide state
     - agencies
     - Gateway information on social welfare and nutrition benefits
     - Named agency for public health improvements
Stakeholder social enterprise
     - 12 Directors, majority with senior management backgrounds, mixed gender
     - Co-convenor of Health and Wellbeing events